Refund policy

 

Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to initiate a return.

Return Requirements

To be eligible for a return, the item must meet the following conditions:

  • In the same condition as when you received it.

  • Unworn or unused.

  • Still with tags attached.

  • Returned in its original packaging.

How to Request a Return

To initiate a return, please contact us at youbusinessstore@gmail.com. Be sure to include your order details. Returns must be sent to the following address:
[ENTER RETURN ADDRESS]

Once we receive your return request, we will provide you with a return shipping label and instructions on how to send the item back. Please note, we will not accept returns that are sent without prior approval.

For more information regarding returns, feel free to contact us at youbusinessstore@gmail.com.

Damaged or Incorrect Items

Please inspect your order as soon as it is received. If the item is defective, damaged, or incorrect, please contact us immediately so we can assess the issue and resolve it.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods, such as food, flowers, or plants.

  • Customized products, such as special orders or personalized items.

  • Personal care items, such as beauty products.

  • Hazardous materials, flammable liquids, or gases.

If you're unsure about a product, please contact us before purchasing.

Additionally, sale items or vouchers are not eligible for return.

Exchanges

The fastest way to ensure you get the item you want is to return the item you currently have, and once the return is processed, make a new purchase for the desired item.

14-Day Cooling-Off Period (European Union)

If your order was shipped to the European Union, you are entitled to cancel or return your order within 14 days, for any reason and without justification. Return conditions remain the same:

  • The item must be in the same condition as when you received it, unworn or unused, and in its original packaging.

  • Please include your receipt or proof of purchase with the return.

Refunds

Once we receive and inspect your return, we will notify you whether the refund is approved. If approved, your refund will be processed automatically via your original payment method within 10 business days.

Please note that banks or credit card companies may require additional time to process and post the refund. If more than 15 days have passed since your refund was approved and you have not received it, please contact us at youbusinessstore@gmail.com.